Assistant Property Manager, Jobs, 1313

Assistant Property Manager - Greater Manchester

£19,000 - £22,000 - Block Management
Ref: 1313 Date Posted: Wednesday 27 Jan 2021
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We are currently interested in speaking to customer focused, skilled Assistant Property Managers with great organisation skills for a Property Management Assistant position in Manchester  
Job Purpose 
To provide administration support to the property management team and be the first point of contact for all customer enquiries, providing exceptional customer service to leaseholders, clients and contractors.   
Main Duties 
  • Responding to requests from lessees for minor works 
  • Liaising with lessees, contractors and surveyors 
  • The administration of minor works processes with record keeping, instructing contractors,    progress chasing, diary keeping, correspondence, processing invoices and filing. 
  • Liaising with other colleagues and departments within the company 
  • Providing administrative support to the property manager when away 
  • Dealing with telephone calls, correspondence and any other support tasks as required 
  • Keeping a record of time charges 
  • Assisting with the posting of mail merges 
  • Any other tasks that may be reasonably required 
Key Requirements 
  • Block Management experience
  • Experience or knowledge: basic knowledge of minor works in domestic property 
  • Previous experience:  minor works in domestic property 
  • Special aptitudes: team player, efficient telephone manner, ability to work under sustained pressure, attention to detail, ability to work on own initiative, organisation and prioritisation, communication, numeracy, computer literate, client and customer focus, influencing and negotiation skills 
  • Other: a willingness to undertake continuous training and personal development 
Our current stats: 
96% of respondents rated our service as excellent. 
92% of respondents rated the level of briefing given about the company & opportunity as excellent. 
92% of respondents rated us as excellent against other agencies they have used in the past. 
91% of respondents rated our speed of response as excellent.  
94% of respondents rated our service levels during the recruitment process as excellent.  
100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.