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Block Manager - Hertfordshire

£30,000 - £35,000 - Block Management
Ref: 1451 Date Posted: Monday 31 Jan 2022
*Mentoring from the senior management * Home working* Full autonomy of your portfolio *Supportive & collaborative working environment *Working with a relaxed, close knit team* - These are just a few reasons why our new Block Manager vacancy could be the right role for you! 
 
Have you been working in Block Management for a couple of years now and feel lost in a corporate firm? Or maybe unable to provide the standards of service you’d really like to offer to both leaseholders and clients? If so, keep reading…
 
We’re currently hiring on behalf of a family run managing agent who need their next experienced, customer-focused Block Manager.  You’ll be working with mainly RMC clients with the support of the company's Senior Management and wider team. Your day-to-day duties will be made up of site visits, arranging re-active maintenance, liaising with contractors, H&S inspections, ensuring fire safety, a range of leaseholder and client communications, planning section 20 major works projects, conducting AGMs and planning/maintaining annual service charge budgets. You’ll work with a friendly and relaxed team.
 
Key Responsibilities:
  • Ensure the smooth running of your portfolio
  • Proactively manage your portfolio in accordance with the management agreement and terms of the lease
  • Management of all contractors
  • Drafting and serving S20 notices for major works 
  • Project management of major works
  • Co-ordinate, chair and attend AGM’s
  • Draft and prepare agenda/ minutes for board meetings
  • Corresponding with residents/ developers/ RMC’s
  • Encouraging a harmonious relationship between all parties
  • Dealing with conflict resolution
  • Management of on-site staff
  • Service charge budgeting & ground rent collection
  • Approval of invoices for payment
  • Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
  • Ensuring the lease terms are adhered to and dealing with any breaches
  • Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
  • Regular site visits, checking health & safety/ maintenance works required
  • Fire Risk Assessments & RAMS (Risk Assessments & Method Statements)
  • Management of ACOP L8 (Legionnaires’ disease)
 
Person Specification:
  • Team Player
  • Hands on and able to use own initiative
  • Ability to communicate positively and effectively with a willingness to help others
  • Passion to deal with and resolve problems relating to property
  • Provide exemplary service to clients
  • High level of discretion and diplomacy
  • Resilient, able to work under pressure
 
Minimum Requirements:
 
  • 2 years Block Management experience, including section 20s and service charge budgets
  • Previous experience managing a range of developments including RMCs
  • Excellent customer service, IT and communication skills
  • A full UK driving license and your own vehicle
 
Desirable Requirements:
  • Industry related qualifications such as IRPM / RICS / IOSH
  • Knowledge of Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974 and The Work at Height Regulations 2005
 
If you don’t meet the requirements for this role, call the Block Recruit team to see what other roles we may have which could fit your current level of experience or “create an account” with us on our website, so we can stay in touch and let you know when other roles to come up.
 
 
Salary Range & Benefits
 
This position is paying a competitive salary of £30K - £35K depending on experience.
 
 
Application Process:
 
Once we have received your CV you can expect to get a call or email within 24 hours. Unfortunately, if you don’t meet the minimum requirements for this position then you may not be contacted for this role. However, we would still love to discuss other opportunities suitable to your current skill set and experience and how we can assist you in your employment search. Give us a call for a confidential careers chat today!
 
 
Contact: Matty Stratton
 www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
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91% of respondents rated our speed of response as excellent. 
94% of respondents rated our service levels during the recruitment process as excellent. 
100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.
 
Award winner of News of the Blocks “2019 Recruitment Company of The Year” for having strong Values and Ethics which shape the way we work.
 
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