Credit Controller - Durham

£20,000 - £22,000 - Accountancy
Ref: 1673 Date Posted: Wednesday 18 May 2022
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Credit Controller – Darlington (Town & City’s Head Office)
  • Full Time: 9.00 am to 5.00 pm Monday – Thursday and 9.00 am to 4.30 pm on Fridays
  • Permanent Position
  • Based in Head Office in Darlington
The Role:
Town & City Management Ltd are leading Specialists in Residential Block Management, managing a portfolio of developments across the country.  We are committed to providing the highest level of service, professionalism, and expertise to all our clients in the residential leasehold management sector.
We are currently recruiting for a Credit Controller who will be joining a friendly established team based in our Head Office in Darlington.
Duties to Include:
  • Review leaseholder accounts and issue arrears letters in accordance with the terms of the lease up to and including notice before court proceedings
  • Liaise with appointed solicitors with regards to pursuing debt through legal proceedings
  • Raise debt collection charges on leaseholder’s accounts and pass to the office accountant
  • Raise interest charges in accordance with the lease
  • Undertake Land Registry searches
  • Communication with leaseholders via letter, email and telephone on a daily basis
  • Liaise with previous/new managing agents during transfer and take on of properties
  • Provide the Legal Department with leaseholder account details to facilitate responses to solicitors
  • Answering office telephone
  • Using Microsoft programmes including Word, Excel and Outlook
  • Photocopying, filing and scanning
  • Any other tasks as and when required
Minimum Requirements:
  • Previous experience in a similar role
  • Excellent customer service skills
  • Good communication and problem-solving skills
  • Good IT Skills
Salary Range & Benefits:
  • Salary Competitive
  • Company Pension Scheme
  • Supported ongoing training and personal development
  • 25 Days Annual leave plus bank holidays
  • Birthday leave
  • EAP programme
  • Free Onsite Parking
How to Apply: 
If you would like to apply for this position please send your letter of application and CV to Joanne Hanson, Associate Director: email: or in writing to Joanne Hanson, Town & City Management Limited, 9 Pioneer Court, Morton Palms, Darlington, DL1 4WD.
Zoe Southwell | | 020 3900 0401 |
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