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Estate Manager - West London

£45,000 - £50,000 - On-Site Management
Ref: 1104 Date Posted: Tuesday 01 Sep 2020
What will joining this company do for you?
 
  • The chance to work for a leading Property Management company that will support your professional development
  • The chance to manage one, high-end new-build site, enabling you to provide excellent customer service whilst being based on site
  • The opportunity to work with a leading developer
 
The Role:
 
The main purpose of the job is supervising all aspects of the day to day management and maintenance of the property. The postholder will also be responsible for the supervision of any contractors working in the building and ensuring the required standards are achieved and maintained. It will be a key part of the role to build and develop good working relationships with all residents and other local stakeholders including the manager of the Energy Centre.
 
Duties:
  • Responsibility for the performance of the customer focused property & facilities management services such as hard & soft service providers. 
  • Provide the day to day drive to deliver best in class services in an efficient and cost-effective way.
  • The role will involve extensive customer interactions working to continually evolve and improve our service in line with our customers' expectations.
  • Undertake the administration and management of the service charges
  • Ensure that high site standards of repair, cleanliness and the general presentation of the property are achieved and maintained at all times.
  • Liaising with the team at Head Office
  • To implement efficient site-led operational processes to optimise the delivery solution to ensure the best possible customer experience
  • Taking a lead on formal Resident and Client Liaison including Residents’ Meetings, building relationships with clients and customers.
  • Overseeing repairs and ensuring the local process is working - also be escalation route for complex issues.
  • Contractor Appointment and Management, M&E, utilising site staff where appropriate.
  • Responsibility for Health & Safety and Fire Regulations.
  • Ownership of Service Charge Budgeting and reporting.

Minimum Requirements
 
  • 4+ years’ Block Management experience
  • A full working knowledge of Service Charge budgets, Section 20 notices and relevant law/regulations (Landlord & Tenant Act 1985)
  • Experience in chairing AGM’s and carrying out site inspections
  • AIRPM qualified
 
Desirable Requirements
 
  • MIRPM / IOSH / NEBOSH / ASSOCRICS
  • Experience managing site staff
  • Experience working on a similar new-build scheme
 
If you don’t meet the requirements for this role, call the Block Recruit team to see what other roles we may have which could fit your current level of experience or “create an account” with us on the website, so we can stay in touch and let you know when other roles to come up.
 
Salary Range & Benefits
 
This position is paying a competitive salary of £45,000 - £50,000 depending on experience.
 
Application Process
 
Once we have received your CV you can expect to get a call or email within 1 week. Unfortunately, if you don’t meet the minimum requirements for this position then you may not be contacted for this role. However, we would still love to discuss other opportunities suitable to your current skill set and experience and how we can assist you in your employment search. Give us a call for a confidential careers chat today!
 
For more information on your chance to take lead on a new, exciting scheme, get in touch. If you think you’re the one we’re looking for and would like to be considered, apply today!
 
Contact: Zoe Southwell | www.blockrecruit.co.uk | 020 3900 0401 | zoe@blockrecruit.co.uk
 
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94% of respondents rated our service levels during the recruitment process as excellent. 
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