Head of Service Charge Accounts - South East London

£30,000 - £50,000 - Accountancy
Ref: 1747 Date Posted: Monday 08 Aug 2022
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*Joining a close-knit team of property professionals *Opportunity for progression *Supportive and friendly team culture *23 days holiday + Bank Holidays, Christmas & New Year *Company social events throughout the year *Hybrid working available after completion of probation *Parking Permit *Breakfast at work
We are working with a managing agent based in Croydon, who due to professional growth are looking for a Head of Service Charge to join their team in their office in South East London.  Our client prides themselves on maintaining and establishing new client relationships throughout the industry and supporting their local business in growth and development.
Key Responsibilities:
  • Preparing the nominal transfer for both property management and purchase ledger modules to enable CMS bank movements then uploading to NatWest
  • Reconciling the main bank account and investigating outstanding entries of more than three months old. Helping colleagues where incorrect movements have been made and giving support and guidance where necessary
  • Preparing quarterly RICS Global Reconciliations, liaising with colleagues where imbalances have occurred and aiding in amending same
  • Preparing quarterly Client Rent Statements, collating invoices, and checking same against entries. Submitting to Property Managers for approval. Sending to clients and making BACS/cheque payments
  • Sending ‘on account’ payments to clients bimonthly and ad hoc
  • Sending quarterly VAT statements to Accountants where applicable and settling with HMRC
  • Setting up new Clients/Properties/Units/Tenants/Charges/Periodicity of rents
  • Updating tenants with rent reviews and lease information. Updating tenant charges with rent increases. Actioning lease assignments, tenancy terminations and creating new tenancies
  • Sending demands at the appropriate times
  • To be able to manage block management accounts from start to finish i.e.
  • Loading the yearly budgets and demanding same
  • Charging out cash calls when advised during the service charge year
  • Balancing the client statement to the general ledger and bank and flagging timing differences and incorrect postings. Collating year end service charge accounts and sending to the appropriate Property Manager for approval. Executing pre-payments/accruals where necessary and adjustments where applicable
  • Submitting to the Accountants for them to prepare the Accountants Report
  • Making final adjustments and again obtaining approval from the PM to finalize on QUBE. Raising year end credits/debits, producing the Year End Report and demands to be sent to the tenants. Advancing the year.
  • Dealing with telephone/email queries and keeping them current. Using the electronic filing system that Hindwoods have in place. Keeping work sheets re: progress of service charges
  • Taking card payments over the phone
Minimum Requirements:
  • Competent in using the QUBE/MRI Property Management software
  • 3 years Service Charges / Accounts experience
  • Excellent customer service, IT and communication skills
  • A full UK driving license and your own vehicle 
Desirable Requirements:
  •  Industry related qualifications such as IRPM / RICS / IOSH
  • Knowledge of Landlord & Tenant Act 1985, Commonhold and Leasehold Reform Act 2002, Health and Safety at Work etc. Act 1974 and The Work at Height Regulations 2005
Salary Range & Benefits:
This position is paying a competitive salary of £30K - £50K depending on experience.
Contact: Matty Stratton
 www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
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