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Homebased Property Manager - Norfolk

£28,000 - £30,000 + Car £4K - Block Management
Ref: 1247 Date Posted: Tuesday 27 Oct 2020
Details on the role:
 
Full Time Position: 9am-5:30pm Monday to Friday. Out of hours work may be required due to AGMs/Directors Meetings. Base salary £28- £30K dependent upon skills, knowledge and experience, car allowance £4,000 plus mileage, private healthcare. Homebased working with laptop/tablet/mobile phone provided. 25 days holiday plus birthday off, commission based on 10% of annual service charge for new sites introduced, department cross referral and financial service referral commission. 
 
Key Responsibilities:
 
  • Manage portfolio in accordance with RICS Codes of Practice, ARMA rules.
  • Assisting the Head of property management to provide full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the terms of management agreement /SLA.
  • Assisting the Head of property management to manage in relation to company targets of income and service delivery.
  • Dealing with leaseholders’ enquiries appertaining to the development.
  • Handling phone calls/taking detailed messages/dealing with them in an appropriate manner.
  • Responding to correspondence/emails including those from Directors, lessees and tenants - as requested by the Head of property management.
  • Attend residents’ AGMs and directors’ meetings and raise fees where applicable; issue draft minutes to Directors and Action Minutes.
  • Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc. and set up files for any lease breach.
  • Contacting DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients.
  • Ensure the property operates as smoothly as possible.
 
 
Experience Required:
 
Minimum 1 years’ experience in a Block/Property Manager role Knowledge of all legislation relating to property
 
Industry recognised qualifications such as IRPM or RICS are advantageous
 
 
96% of respondents rated our service as excellent.
92% of respondents rated the level of briefing given about the company & opportunity as excellent.
92% of respondents rated us as excellent against other agencies they have used in the past.
91% of respondents rated our speed of response as excellent. 
94% of respondents rated our service levels during the recruitment process as excellent. 
100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.
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