Homebased Property Manager, Jobs, 1302

Homebased Property Manager - Home Based

£28,000 - £32,000 Including car allowance - Block Management
Ref: 1302 Date Posted: Monday 25 Jan 2021
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The Property Manager is responsible for the Day-to Day management of a portfolio of developments defined within a geographical location. All management aspects of the development are the responsibility of the Property Manager. Specific responsibilities are detailed below. The role of the Property Manager is varied, and additional tasks may be added at any time. 
Position within organisation 
• Reports to Regional Property Manager 
Key Responsibilities 
  • To carryout development inspections as necessary to ensure Trinity Estates Management responsibilities are met. 
  • To effectively manage the relationship with the customer, this includes but is not restricted to:
  • Responding to customer queries via Telephone, Email and Letters. 
  • Attending meetings with customers as required.    
  • Ensuring development information is produced and distributed as necessary.            
  • Work with customer formed groups such as RA’s, RMC’s, RTM etc. 
  • Ensuring Customer complaints are resolved effectively. 
  • To liaise with the Accounts department to ensure accurate financial management of the development. 
  • Source, Appoint and Manage competent trade persons to undertake works across the portfolio. 
  • To ensure all works undertaken by contractors are of suitable quality and cost effective. 
  • To ensure all Health & Safety and Industry legislation is adhered to. 
  • To actively source new business opportunities. 
  • Manage developer clients to encourage New Business opportunities for Trinity. 
  • To build effective working relationships with in-house departments such as the Property Coordinators, Property Accountants etc. 
  • To ensure all monthly reporting is completed accurately and in a timely manner. 
  • To support other Property Manager colleagues when necessary. 
  • To support and deputise for the Regional Property Manager when necessary. 
  • To sign off invoices for works undertaken as necessary. 
  • To effectively manage ad-hoc projects (such as redecorations) as required. 
  • To manage, update & promote the web portal service both internally and to all property owners. 
  • To ensure Trinity Estates business reputation is protected at all times. 
  • To attend head office on a quarterly basis. 
Essential Skills 
  • Must have at least 2yrs previous experience in a managerial position 
  • Must have at least 1yrs experience in the residential property management sector 
  • A proven track record in customer services 
  • Must have a full UK driving license (maximum 6 Points) 
  • Must have intermediate computer skills in Microsoft packages 
  • Must have negotiation skills 
  • A proven track record of budgeting and account management 
  • Previous experience of contract management is essential 
  • Knowledge of the residential property management sector 
  • An understanding of leasehold property legislation 
  • Attention to detail 
  • Fluent levels of English both Oral and Written 
Desirable Skills 
  • Advanced knowledge of Microsoft computer packages 
  • Previous experience of the Propman computer System 
  • Previous dealings with Resident Management Company directors 
  • An ability to identify and secure new business 
  • Effective client handling skills 
  • An ability to liaise with a range of people 
Qualifications & Education 
  • Educated to ‘A’ Level standards or equivalent 
  • GCSE grades A-C in English 
  • Associate level IRPM desirable (must be willing to work towards this accreditation) 
  • Relevant industry qualifications 
  • Customer service qualifications desirable