House Warden (Part Time), Jobs, 1553

House Warden (Part Time) - Gloucestershire

£10,000 per annum - On-Site Management
Ref: 1553 Date Posted: Thursday 16 Dec 2021
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If you’re passionate about customer service and helping people, keep reading. This is an opportunity to take on a diverse part-time role, managing a single estate, ensuring the upkeep and day to day operations run smoothly. You will also take on the role of building a sense of community, putting on social events such as coffee mornings. If you’re a peoples person, this could be for you.
About this Role:
Based in Cheltenham, working 4 hours per day (Monday to Friday).
As their part time House Warden, you will be responsible for managing the day to day running of the estate, to include the security and reporting of repairs.
You will also provide assistance and support to estate residents when needed and facilitate social interaction to include regular coffee mornings and social events. You are there to promote good communication between the residents, local community, and the company.
Duties will include:
Customer Service
  • Maintain the highest levels of customer service by ensuring regular contact is made between the residents and the company.
  • Attempt to foster relationships with the residents and their families to ensure their wellbeing takes priority.
  • Foster relationships with the contractors and visitors to the estate.
Day to Day – Building Management
  • Note, report on, in a timely manner, the standard and condition of the estate.
  • Ensure quality standards are maintained by carrying out and recording appropriate safety checks, such as weekly testing of the fire alarm and emergency lighting.
  • Undertake minor basic maintenance tasks such as changing of lights bulbs, sweeping external areas, litter picking and adjusting bins, so they are available for use and collection.
  • Manage the cleaners and contractors’ attendance, ensuring contractors are undertaking scheduled works safely in accordance with health and safety procedures.
  • Manage the Lounge facilities, ensuring the room is always well presented.
  • Take reasonable steps to ensure that communal doors and windows have not been left open or unlocked and that residents are aware of the need for security.
  • In a positive manner, always ensuring that residents are adhering to the rules and regulations applying to their apartment and the communal areas.
Social Care / Community Engagement
  • Facilitate and promote social events and gatherings, including regular coffee mornings.
  • Ensure seasonal decorations are in place and social events are tailored to the resident’s needs.
  • Be alert of the needs of each resident and take appropriate action to liaise with support providers such as GP’s and health services when visiting the estate.
  • Ensure next-of-kin details are kept up to date for all residents.
  • Promote the wellbeing of residents. The House Warden should not provide nursing care.
  • Confidential, compassionate, and caring with excellent communication skills.
  • Have excellent organisational skills.
  • Able to treat the estate as if it were their own and be proud and passionate about the resident’s wellbeing and ensure that the estate is presented to a high standard at all times.
  • Smart and well presented at all times.
  • Experiencing of working in a similar role.
Salary and Benefits
This position is paying £10,000 per annum.
Application Process
Once we have received your CV you can expect to get a call or email within 1 week.
Unfortunately, if you don’t meet the minimum requirements for this position then you may not be contacted for this role. However, we would still love to discuss other opportunities suitable to your current skill set and experience and how we can assist you in your employment search. Give us a call for a confidential careers chat today!
Contact: Zoe Southwell | | 020 3900 0401 |
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