Membership & Customer Services Administrator, Jobs, 911

Membership & Customer Services Administrator - Central London

£25,000 - Block Management
Ref: 911 Date Posted: Monday 08 Jul 2019
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Block Management is on the verge of change, regulation is seen as a positive movement across the board and qualifications are becoming more and more important each day. So, would you like the chance to be a part of these changes? Working with an industry body as they move forward with the future of Block Management!
 
We’re currently on the lookout for a super organised Administrator who loves working as part of a team towards shared goals and sees new challenges as a positive, someone with helpfulness at their core. Coming from a strong administration background (Block Management understanding would be a bonus), this role would see you working to assist the wider team as well as company Directors and contributing to the firm’s customer service front on a day to day basis. You’ll benefit from an office in the heart of London’s West End as well as the chance to attend some really exciting events throughout the year, building a network and strong personal reputation within property.
 
In this role, you’ll be supporting senior management and ensuring that all queries are handled quickly and efficiently. You’ll be reviewing applications for Memberships/Qualifications and processing them through sitting exams and ongoing membership. You’ll maintain the company’s database and learning hub as well as all general administration where needed. You’ll support your colleagues in events organisation and up keeping the company’s website/social media pages
 
Minimum Requirements
 
  • Excellent communication, organisational and customer service skills with attention to detail
  • A background working in a fast-paced environment with the ability to multitask
  • A team work mentality, getting stuck in wherever needed to help the company move forward
 
If you don’t meet the requirements for this role, call the Block Recruit team to see what other roles we may have which could fit your current level of experience or “create an account” with us on our website, so we can stay in touch and let you know when other roles to come up.
 
Desirable Requirements
 
  • Experience or understanding in Residential Block Management
  • Administration and/or customer service qualifications/training
  • A background in events planning and social media
 
Salary Range & Benefits
 
This position is offering c.£25K plus benefits for the right candidate but may be slightly flexible depending on experience and qualifications.
 
Application Process
 
Once we have received your CV you can expect to get a call or email within 1 week.
 
Unfortunately, if you don’t meet the minimum requirements for this position then you may not be contacted for this role. However, we would still love to discuss other opportunities suitable to your current skill set and experience and how we can assist you in your employment search. Give us a call for a confidential careers chat today!
 
Get in touch today to work with a team who’re bringing positive change to the residential property management sector!
 
Contact: Jenny Dines
www.blockrecruit.co.uk | 020 3900 0401 | jenny @blockrecruit.co.uk