With a culture of positivity, support and collaboration, Chaneys Chartered Surveyors is an employer who gets it.
We are a people-first business, our employees come before anything else. With us, you will never be a number. Led by our incredible management team, we aim to offer a refreshing and positive environment whilst helping make sure our staff can provide a service that acts both morally and ethically toward our clients’ needs.
We’re human and we understand you are too. We know our employees have their own lives and we’ll never ask you to leave it at the door. We believe in supporting our people and empowering them to be the very best they can be, not only day to day but also in terms of the bigger picture of their careers. We encourage further training and will support you through industry qualifications such as IRPM and RICS.
We have a unique setup, operating in micro-teams. Each team is made up of an Assistant Property Manager, a Property Manager and a Senior Property Manager. Not only does this offer great service levels to our clients and leaseholders, it means there’s even more support for our employees. Whether you’re off on annual leave, out on site inspections or managing multiple projects at once, you know your team have it covered. A collaborative effort that works (and means you won’t return to 500 unread emails demanding your attention!)
If anyone ever has a difficult phone call or they’re navigating a stressful situation, they can turn to the team to offload, we then usually like to see the humour in it (sometimes you have to!) and have a laugh and smile together. We then look at what we can do to help and come up with creative solutions together.
In your team, you’ll be supported by your Assistant Property Manager, Abbey. She’ll coordinate and oversee repairs, manage the day to day administration of the portfolio. You’ll also be working alongside your Senior Property Manager, Tanya. Tanya will be overseeing the key clients and act as a mentor and figure of support to yourself and Abbey. Together you will look after a portfolio of properties in the Thames Valley area, taking sole responsibility for a number of these.
This is an exciting team to join as Tanya is new too. Tanya is replacing James who has been promoted to our Head of Estate Management – congratulations James!
The main tasks will include:
- Preparing annual service charge budgets
- Instructing contractors for maintenance work
- Making regular inspections of your portfolio of blocks
- Dealing with insurance claims and associated works
- Checking compliance with and/or enforcement of lease terms and statutory requirements
- Liaising with resident directors, lessees, residents and contractors
- Liaising with surveyors re major works (Section 20)
- Attending residents’ meetings, board meetings and AGMs
Role Requirements:
- Block Management experience, managing a leasehold portfolio
- A full driving licence and access to a car for business use, Monday to Friday, is essential.
Salary & Hours:
This position is paying £25,000 - £30,000 depending on experience.
The working hours are 08:30 – 17:00 Monday to Friday.
You will be required to attend client-focused Annual General Meetings and Director Meetings in weekday evenings – on an ad-hoc basis. Any hours worked outside of usual office hours can be recorded and recovered in-lieu.
If you’re looking to join a team that’ll value and support you, let’s talk.
Please contact Susan Costello on 0118 972 2333 or send your CV to Sue at va@chaneys-cs.com