Senior Property Manager / Team Leader Hertfordshire, Jobs, 1139

Senior Property Manager / Team Leader - Hertfordshire - Hertfordshire

£40,000 - £50,000 - Block Management
Ref: 1139 Date Posted: Wednesday 03 Jun 2020
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Senior Property Manager / Team Leader:
The Senior Property Manager will efficiently manage an assigned property portfolio, offering outstanding customer service to all clients and ensuring that the portfolio is managed in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation.
Key Responsibilities
  • Act as an escalation point for junior members of the team such as complex query resolution, best practice and complaints. 
  • Deliver a structured and consistent training and mentoring program to junior/new staff members in line with company policy.
  • Assist and support the Head of Property Management.
  • Plan and conduct performance reviews with junior members of the team in line with company policy and as instructed by the Head of Property Management.
  • Assist with recruitment of new staff members
  • Drafting and serving S20 notices for major works 
  • Project management of major works
  • Co-ordinate, chair and attend AGM’s
  • Draft and prepare agenda/ minutes for board meetings
  • Corresponding with residents/ developers/ RMC’s
  • Dealing with conflict resolution
  • Management of on-site staff
  • Representation at FTT (First Tier Tribunal)
  • Ensuring the lease terms are adhered to and dealing with any breaches
  • Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
  • Regular site visits, checking health & safety/ maintenance works required
  • Asbestos Surveys, Fire Risk Assessments & RAMS
  • Management of ACOP L8 (Legionnaires’ disease)
  • Handovers or mobilisation of new sites
  • Prepare service charge budget in accordance with the terms of the leases and Transfer; and issue draft budgets prior to the year end to Directors for consideration and approval
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