• Highly competitive salary DOE 
• Open to full-time employment or consultancy arrangements
• Working for a diversified family-owned property group with a strong team ethos focused on the service and business
• 25 days annual leave plus bank holidays (for employed option)
• Supportive and professional working environment
• Inclusive workplace culture where diversity and respect are core values

• Conducting property and condition surveys
• Producing detailed reports and technical findings
• Preparing Schedules of Works
• Responding to leaseholder and client queries relating to works
• Reviewing contractor tenders and preparing tender analysis reports
• Supporting Property Managers on day-to-day technical matters
• Organising, inspecting, and signing off contractor works
• Carrying out ad-hoc inspections and specialist surveying tasks as required
• Managing diary scheduling and maintaining accurate time records

• Hybrid structure:
  3 days on-site inspections
  2 days office-based collaboration with a small team
• Monday–Friday (37.5 hours per week) with flexibility where required

• Predominantly low- to mid-rise residential blocks
• Professionally managed residential environments

• Minimum 3 years’ experience working as a Building Surveyor 
• BSC in Building Surveying, RICS or CIOB, willing to support further training (at least 1 qualification)
• Strong report writing and technical communication skills
• Comfortable using IT systems and MS Office (bespoke systems training provided)
• Organised, self-motivated, and capable of working independently
• Able to collaborate effectively within a small professional team
• Full UK driving licence and willingness to travel to sites

1. Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in London.
2. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition.
3. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance.
4. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits.
5. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally.
6. Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings.
7. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively.
8. Reporting: Maintain accurate records and prepare regular reports for clients and senior management.
9. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs.
10. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations.
11. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices.

• 3 plus years of experience in property management is preferred, but we will also consider candidates with less
• ATPI is a bonus! 
• Experienced property managers are encouraged to apply.
• Knowledge of property management software is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving abilities and attention to detail.
• Full UK driving license.

• Competitive salary package including a car allowance.
• Opportunity for career development.
• Flexible working arrangements
• Supportive and collaborative work environment. 
• Training and ongoing professional development.
  Contact: Matty Stratton 
   www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
   
  WHY USE BLOCK RECRUIT? Our Current Stats:
  96% of respondents rated our service as excellent.
  92% of respondents rated the level of briefing given about the company & opportunity as excellent.
  92% of respondents rated us as excellent against other agencies they have used in the past.
  91% of respondents rated our speed of response as excellent. 
  94% of respondents rated our service levels during the recruitment process as excellent. 
  100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.

• Provide general administrative and operational support to the block management team
• Assist property managers with day to day portfolio administration
• Maintain and update property, tenant and leaseholder records
• Prepare and distribute correspondence to residents, leaseholders and contractors
• Log, monitor and track maintenance requests, defects and repair works
• Liaise with contractors to obtain progress updates
• Support site meetings, AGMs, director meetings and resident meetings
• Assist with Section 20 consultation administration
• Maintain compliance documentation including health and safety records
• • Act as a first point of contact for clients, residents and contractors
• Coordinate diaries and provide general office support

Senior Role Additional Responsibilities

• Provide more direct administrative support to directors
• Undertake higher level portfolio administration and coordination tasks
• Support operational organisation across the business

• Previous experience in property administration, block management support, or a similar administrative role preferred
• Strong communication and customer service skills
• Excellent time management and workload prioritisation ability
• Good IT literacy, particularly Microsoft Office and Outlook
• Ability to work accurately in a busy office environment
• Understanding of property management processes is advantageous

• Organised and methodical approach to work
• Professional and confident communicator
• Team focused with the ability to work independently
• High attention to detail

• Salary offering up to £40,000 (negotiable for the right candidate)
• 1 to 2 days working from home, 1 day on site, 2 to 3 days in the office 
• Transport links with easy access to the M25 and M23
• 37.5 hours per week, Monday to Friday
• 25 days’ annual leave plus bank holidays
• Friendly, sociable, and supportive working environment
• Free street parking
• 6-month probation period

• Manage day-to-day matters across a residential portfolio in line with leases and management agreements
• Deal with lease breaches as they arise
• Appoint and manage contractors, including invoice approval
• Oversee and approve minor alterations

• Draft and serve Section 20 notices and respond to leaseholder queries
• Work closely with surveyors to ensure major works projects run smoothly

• Prepare annual service charge budgets
• Oversee insurance renewals and manage claims
• Issue service charge statements and invoices

• Arrange and monitor statutory compliance
• Review Fire Risk Assessments
• Carry out twice-yearly property inspections (following probation period)

• Build and maintain strong relationships with clients, leaseholders, and contractors
• Manage onboarding administration for new property instructions
• Prepare LPE1 packs
• Coordinate, chair, and attend AGMs, including minute taking where required

• Predominantly low- to mid-rise residential blocks
• Mainly located across London, the Home Counties, and the Southeast
• Dedicated Property Administrator support provided

• Minimum 5 years’ experience in residential block management (essential)
• TPI trained or willing to work towards professional qualifications
• Confident IT user, including property management systems (training provided) and Microsoft Office
• Professional with excellent written and verbal communication skills
• Highly organised, proactive, and able to manage a busy workload
• Comfortable working independently while contributing positively to a small team
• Full UK driving licence and willingness to travel as required

• Prepare income and expenditure reports and associated documents to be sent to external accountant for preparation of service charge accounts.
• Liaise with external accountant to resolve queries.
• Take ownership for ensuring year end service charge accounts are completed on time.
•  Assist Property Manager with budget reviews. 
• Raise periodic service charge demands and ad hoc recharges to tenants. 
• Liaise with external parties including clients, tenants, suppliers to resolve queries. 
• Assist with annual audits. 
• Assist with collection of service charge arrears. 
• Prepare client reports. 
• Prepare bank reconciliations. 
• Assist with setting up new properties on the system and handovers.
• Ad hoc projects within the Accounts team.

• Previous experience of working within service charges essential.
• Must have excellent verbal and written communication skills.
• Good knowledge of Excel. 
• Previous experience of using Qube is desirable.
• Able to work in a team and assist colleagues when required

• Industry related qualifications such as TPI / RICS / IOSH / ACCA

1. Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in and around Birmingham.
2. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition.
3. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance.
4. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits.
5. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally.
6. Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings.
7. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively.
8. Reporting: Maintain accurate records and prepare regular reports for clients and senior management.
9. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs.
10. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations.
11. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices.

• 1 plus years of experience in block management is a must.
• ATPI is a bonus! 
• Experienced property managers are encouraged to apply.
• Knowledge of property management software is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving abilities and attention to detail.
• Full UK driving license.

• Competitive salary package including a car allowance.
• Opportunity for career development.
• Flexible working arrangements
• Supportive and collaborative work environment. 
• Training and ongoing professional development.
  Contact: Matty Stratton 
   www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
   
  WHY USE BLOCK RECRUIT? Our Current Stats:
  96% of respondents rated our service as excellent.
  92% of respondents rated the level of briefing given about the company & opportunity as excellent.
  92% of respondents rated us as excellent against other agencies they have used in the past.
  91% of respondents rated our speed of response as excellent. 
  94% of respondents rated our service levels during the recruitment process as excellent. 
  100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.

• Manage a residential portfolio, ensuring all lease obligations are upheld and issues resolved efficiently.
• Prepare and issue service charge budgets, monitor expenditure, and agree year-end accounts with clients.
• Conduct regular site visits and attend EGM/AGM meetings as required.
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and other services.
• Maintain strong relationships with clients, residents, and other stakeholders, ensuring high levels of service.

• Experience managing residential portfolios within block management.
• Strong organisation, attention to detail, and ability to prioritise effectively.
• Experience preparing budgets and handling client accounts.
• Confident in running meetings with clients and stakeholders.

• ATPI qualification, or willingness to work towards accreditation.

• Hybrid working with flexibility to balance office, home, and site visits.
• Competitive salary up to £40,000 + car allowance 

• Ensure the smooth running of your portfolio
• Proactively manage your portfolio in accordance with the management agreement and terms of the lease
• Management of all contractors
• Drafting and serving S20 notices for major works 
• Project management of major works
• Co-ordinate, chair and attend AGM’s
• Draft and prepare agenda/ minutes for board meetings
• Corresponding with residents/ developers/ RMC’s
• Encouraging a harmonious relationship between all parties
• Dealing with conflict resolution
• Management of on-site staff
• Service charge budgeting & ground rent collection
• Approval of invoices for payment
• Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
• Ensuring the lease terms are adhered to and dealing with any breaches
• Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
• Regular site visits, checking health & safety/ maintenance works required
• Fire Risk Assessments & RAMS (Risk Assessments & Method Statements)
• Management of ACOP L8 (Legionnaires’ disease)

• Minimum 2 years’ experience in Block Management
• Impeccable written and spoken English
• Proficiency in Health & Safety
• A legal understanding of the property market
• Qube experience beneficial – but training will be given if required
• Excellent IT literacy
• Excellent written communication skills
• Demonstrable Customer Service and Management experience
• Willingness to work outside of office hours and weekends to fulfil the function of the role
• Ability to prioritize work effectively
• Be able to think on your feet and be reactive to situations as they arise in a calm and professional manner
• Be able to work alone and on own initiative as well as within a team

• Industry related qualifications such as TPI/ RICS / IOSH

1. Portfolio Management: Oversee and manage a portfolio of residential blocks and developments in and around Liverpool.
2. Maintenance and Repairs: Coordinate and supervise maintenance, repairs, and improvement projects to ensure the properties are in excellent condition.
3. Financial Management: Prepare and manage budgets, collect service charges, and monitor financial performance.
4. Compliance: Ensure that all properties meet legal and regulatory requirements, including health and safety, and assist with compliance audits.
5. Customer Service: Provide excellent customer service to residents, addressing inquiries and concerns promptly and professionally.
6. Meetings: Organize and attend residents' meetings, AGMs, and other relevant gatherings.
7. Contract Management: Liaise with contractors, suppliers, and service providers to obtain competitive quotes and manage contracts effectively.
8. Reporting: Maintain accurate records and prepare regular reports for clients and senior management.
9. Carry Out Site Inspections: Conduct regular site inspections to assess property condition and identify maintenance needs.
10. Team Collaboration: Collaborate with colleagues and support staff to ensure efficient property management operations.
11. Stay Informed: Keep up-to-date with property management trends, regulations, and best practices.

• 2/3 plus years of experience in property management is preferred, but we will also consider candidates with less
• ATPI is a bonus! 
• Experienced property managers are encouraged to apply.
• Knowledge of property management software is a plus.
• Excellent communication, interpersonal, and organizational skills.
• Strong problem-solving abilities and attention to detail.
• Full UK driving license.

• Competitive salary package including a car allowance.
• Opportunity for career development.
• Flexible working arrangements
• Supportive and collaborative work environment. 
• Training and ongoing professional development.
  Contact: Matty Stratton 
   www.blockrecruit.co.uk | 020 3900 0401 | matty@blockrecruit.co.uk
   
  WHY USE BLOCK RECRUIT? Our Current Stats:
  96% of respondents rated our service as excellent.
  92% of respondents rated the level of briefing given about the company & opportunity as excellent.
  92% of respondents rated us as excellent against other agencies they have used in the past.
  91% of respondents rated our speed of response as excellent. 
  94% of respondents rated our service levels during the recruitment process as excellent. 
  100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.

• Full end-to-end management of a residential block / estate portfolio
• Acting as the main point of contact for clients, residents, contractors, and stakeholders
• Organising, attending, and chairing AGMs and client meetings independently
• Preparing and managing service charge budgets and year-end accounts, including queries and approvals
• Ensuring compliance with all relevant legislation, regulations, and best practice
• Instructing, managing, and monitoring contractors and maintenance works
• Producing accurate correspondence, reports, and updates
• Supervising on-site staff where applicable
• Planning, prioritising, and managing workload effectively to meet business and client requirements

• Proven experience in residential block and estate management
• Strong knowledge of the Landlord and Tenant Act and wider property management regulations
• Familiarity with RICS and TPI guidance and procedures
• Ability to interpret and implement procedures consistently
• Strong commitment to delivering excellent customer service
• Confident problem-solving skills with a proactive approach
• Strong verbal and written communication skills
• Good numerical ability and attention to detail
• Excellent IT skills, including Microsoft Word, Excel, and property management systems
• Highly organised with the ability to work independently
• Full UK driving licence and willingness to travel

• MTPI Qualification
• OR AssocRICS / MRICS

• Company phone
• Company laptop
• Bonus opportunities