• Manage and support the property management team.
• Promote engagement, a positive mindset and strong performance across the team.
• Support colleagues in achieving operational and business objectives.
• Act as the first line of senior escalation for complex issues.

• Act as a senior point of contact for clients, leaseholders and challenging stakeholders.
• Build and maintain strong client relationships.
• Attend Directors' meetings and Annual General Meetings.
• Ensure client, leaseholder and resident expectations are consistently met.
• Deliver a highly personal and bespoke level of service.

• Support the Brand Director with business development activity and growth targets.
• Assist with operational strategy and its implementation.
• Contribute to the continued development of the business and its service offering.
• Ensure compliance with relevant industry regulations, best practices and company policies.

• Legal matters.
• Maintenance and repairs.
• Major works.
• Financial management.
• Health and safety.
• Fire safety.
• HR-related matters.
• Compliance.
• Client and leaseholder requirements.

• At least 5 years' experience at Senior Property Manager level.
• Proven experience managing high-end residential properties.
• Previous experience managing and developing a team.
• ATPI qualification as a minimum.
• MTPI and AssocRICS would be highly desirable.
• Strong financial and technical acumen.
• Excellent client and stakeholder management skills.
• A high level of IT proficiency.
• Strong knowledge of residential property management, compliance and legislation.
• The confidence and experience to deal with senior clients and complex stakeholder situations.

• Lead and develop a team of Property Managers.
• Develop recruitment strategies to source and retain new talent in line with the growth plan.
• Provide guidance, support and professional development opportunities for the team.
• Monitor the performance of individual team members and the effectiveness of the wider team.
• Conduct regular performance reviews and provide mentoring and support where required.
• Ensure the team remains compliant with industry regulations and best practices.
• Drive and maintain a high standard of professionalism across the team.

• Work closely with the Director and Business Development team to support new business opportunities.
• Attend pitches, prepare proposals and participate in client meetings.
• Help drive portfolio growth by securing new instructions and developing long-term client relationships.
• Ensure the effective delivery of operational tasks, including financial reporting, strategic planning and implementation of company policies.
• Contribute to the overall strategic direction of the property management division.
• Ensure operational activity remains aligned with wider company objectives.

• Act as a key point of contact for senior contacts within key client accounts and stakeholders on strategic matters.
• Represent the organisation at client meetings, industry events and networking opportunities.
• Develop and maintain strong relationships with clients and other key stakeholders.
• Maintain high-level engagement with contractors, suppliers and third parties to ensure the smooth running of services across the portfolio.

• Minimum 10 years' experience within property management, with significant experience managing large-scale or dispersed portfolios within a corporate environment.
• Proven experience leading and developing a team of Property Managers.
• Experience managing performance issues and motivating teams to achieve high standards.
• Strong client relationship management experience, including dealing with demanding clients in complex and high-pressure environments.
• Degree-level education.
• MTPI qualification or equivalent relevant qualification and/or experience.
• Strong commercial awareness and business acumen.
• Excellent communication, leadership and stakeholder management skills.
• A proactive approach to business development and operational strategy.

• Competitive salary.
• 25 days' annual leave + bank holidays.
• Additional day off for your birthday and Christmas.
• Volunteering days.
• Company pension scheme.
• Health cash plan and eye care vouchers.
• Employee Assistance Programme.
• Colleague introduction reward scheme and new business introduction bonus.
• Social events, including summer and Christmas events, company days and team lunches.
• Access to an online staff discounts and perks hub.
• Professional development pathways specific to your role.
• Payment of relevant professional subscriptions, with support towards CPD.
• Coffee club and access to trained Mental Health First Aiders.

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

• ATPI qualification (or willingness to work towards it)

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

• ATPI qualification (or willingness to work towards it)

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

• ATPI qualification (or willingness to work towards it)

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

• ATPI qualification (or willingness to work towards it)

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support

• Interpret and enforce lease covenants, ensuring compliance with current property legislation and obligations
• Prepare and issue service charge budgets and monitor ongoing expenditure across the portfolio
• Agree year end accounts with clients and handle associated queries and reconciliations
• Conduct regular site inspections and attend/lead AGMs and EGMs
• Appoint, manage, and monitor contractors including cleaning, grounds maintenance, and associated services
• Maintain strong working relationships with clients, residents, and stakeholders to ensure a high level of service delivery

• Proven experience managing a residential block management portfolio
• TPI qualified (or actively working towards qualification)
• Strong attention to detail with excellent organisation and prioritisation skills
• Experience producing and managing service charge budgets and accounts
• Confident in chairing and running client meetings face to face

• ATPI qualification (or willingness to work towards it)

• Competitive salary package
• Minimum 25 days annual leave plus additional holiday purchase scheme
• Bonus leave for birthday, Christmas Day, and wedding/civil partnership
• Paid volunteer days
• Healthcare cash plan, annual flu vaccinations, and eye care vouchers
• Company pension scheme and employee assistance programme
• Cycle to work scheme
• Referral bonuses and colleague introduction rewards
• Social events including summer and Christmas parties, team lunches, and company days
• Access to exclusive employee discount platform
• Structured professional development pathways with financial support for CPD and professional subscriptions
• On site mental health first aiders and wellbeing support

• Managing a tailored portfolio of residential blocks (number and complexity based on experience)
• Liaising with freeholders, leaseholders, and residents
• Organising and overseeing repairs, maintenance, compliance, and service charge budgeting
• Managing onboarding of new sites and supporting transitions
• Acting as a key point of contact for clients, delivering consistently high levels of service

• Strong organisational skills and common sense
• Able to self-manage and work proactively
• Willing to take responsibility and own mistakes
• Comfortable saying “no” when necessary
• Emotionally resilient and client-focused
• TPI qualification is desirable but not essential 
• Junior candidates must show eagerness to learn and grow
• ATPI or MTPI Qualified 
• Must have between 3-5 years experience working in Block Management (As a Block Manager or Senior Block Manager) 

• A supportive, team-first culture
• Down-to-earth leadership with clear goals
• No micromanagement—just trust and accountability
• A strong commitment to employee growth and long-term development
• Office-based working 

• This is a hands-on Property Manager role managing a dedicated portfolio of residential blocks and estates in the South of England.
• They are looking for a confident, capable Property Manager who can take ownership of their portfolio, manage clients professionally and operate with autonomy within a supportive and structured environment.
• The role is fully remote and they're looking for someone who can work independently and motivated.
• The successful candidate must have a minimum of 3–4 years’ experience in residential block / estate management and proven experience managing a dedicated portfolio.
• They are looking for someone who is genuinely motivated, has a positive attitude, wants to build a long-term career within the sector, and is keen to progress professionally. The successful candidate will have the opportunity to develop within the business and progress towards a Senior Block Manager position.

Professional Qualifications

• Must have your ATPI qualification as a minimum but ideally MTPI qualification already completed. 

Key Responsibilities

• Full end-to-end management of a residential block / estate portfolio.
• Acting as the main point of contact for clients, residents, contractors and stakeholders.
• Organising, attending and chairing AGMs and client meetings independently.
• Preparing and managing service charge budgets/year-end account approvals and queries.
• Ensuring compliance with legislation, regulations and best practice.
• Instructing, managing and monitoring contractors and maintenance works.
• Producing accurate correspondence, reports and updates.
• Supervising on-site staff where applicable.
• Planning, prioritising and adapting workload to meet business and client needs.

• Proven knowledge and experience in residential block and estate management.
• Strong knowledge of the Landlord and Tenant Act and residential management best practice.
• Familiarity with RICS and TPI guidance and procedures.
• Ability to interpret and implement procedures consistently.
• Commitment to excellent customer service.
• Strong problem-solving and forward-thinking ability.
• Confident verbal communicator with a diverse client group.
• Strong written communication and numerical skills.
• Excellent IT skills including Word, Excel and property management software.
• Highly organised with strong attention to detail.
• Ability to work independently and take responsibility.
• Full UK driving licence and willingness to travel.

• This role is ideal for a Property Manager who wants autonomy, portfolio ownership and professional growth within a supportive, forward-thinking business.
• The business values trust, collaboration and accountability, and encourages its team to take pride in their work while continuing to develop professionally.
• They are looking for someone who wants to grow with the business, contribute positively to the team culture, and be part of a company that genuinely invests in its people.

• Hybrid working after a 3-month office-based induction (2 days office / 3 days WFH)
• Free on-site parking and excellent transport links (near Bournemouth train station)
• Strong support structure – dedicated Accounts, Credit Control, Insurance, and Company Secretary teams
• Work-life balance focus to prevent burnout
• Employee wellbeing investment – events, training, and charity involvement
• Industry event participation – regular attendance at leasehold and property management conferences

• Manage a portfolio of residential blocks (RMC focus) in line with lease terms and legislation
• Conduct regular site inspections and ensure all health & safety requirements are met
• Oversee contractors and maintenance works, including major works and Section 20 consultations
• Prepare and manage service charge budgets and monitor expenditure
• Chair AGMs and liaise closely with directors and leaseholders
• Maintain strong communication with clients, residents, and internal teams
• Collaborate with support teams (Accounts, Credit Control, Admin) to ensure smooth operations
• Ensure compliance with all relevant leasehold, safety, and property management regulations

• Minimum 2 years’ experience managing RMC developments
• Strong knowledge of service charge budgets, AGMs, and Section 20 processes
• Excellent communication and organisation skills
• TPI qualification preferred (or working toward)
• Full UK driving license and access to own vehicle

• This is a hands-on Property Manager role managing a dedicated portfolio of residential blocks and estates.
• They are looking for a confident, capable Property Manager who can take ownership of their portfolio, manage clients professionally and operate with autonomy within a supportive and structured environment.
• This full-time, permanent position is primarily office-based, with flexibility for remote working where required.
• The successful candidate must have a minimum of 3–4 years’ experience in residential block / estate management and proven experience managing a dedicated portfolio.
• They are looking for someone who is genuinely motivated, has a positive attitude, wants to build a long-term career within the sector, and is keen to progress professionally. The successful candidate will have the opportunity to develop within the business and progress towards a Senior Block Manager position.

Professional Qualifications

• Already hold their MTPI qualification / MRICS / AssocRICS, or
• Currently hold ATPI qualification and are looking to complete their MTPI qualification

• Full end-to-end management of a residential block / estate portfolio.
• Acting as the main point of contact for clients, residents, contractors and stakeholders.
• Organising, attending and chairing AGMs and client meetings independently.
• Preparing and managing service charge budgets/year-end account approvals and queries.
• Ensuring compliance with legislation, regulations and best practice.
• Instructing, managing and monitoring contractors and maintenance works.
• Producing accurate correspondence, reports and updates.
• Supervising on-site staff where applicable.
• Planning, prioritising and adapting workload to meet business and client needs.

• Proven knowledge and experience in residential block and estate management.
• Strong knowledge of the Landlord and Tenant Act and residential management best practice.
• Familiarity with RICS and TPI guidance and procedures.
• Ability to interpret and implement procedures consistently.
• Commitment to excellent customer service.
• Strong problem-solving and forward-thinking ability.
• Confident verbal communicator with a diverse client group.
• Strong written communication and numerical skills.
• Excellent IT skills including Word, Excel and property management software.
• Highly organised with strong attention to detail.
• Ability to work independently and take responsibility.
• Full UK driving licence and willingness to travel.

• This role is ideal for a Property Manager who wants autonomy, portfolio ownership and professional growth within a supportive, forward-thinking business.
• The business values trust, collaboration and accountability, and encourages its team to take pride in their work while continuing to develop professionally.
• They are looking for someone who wants to grow with the business, contribute positively to the team culture, and be part of a company that genuinely invests in its people.

• Managing and maintaining strong relationships with leaseholders, freeholders, and contractors, ensuring clear and consistent communication
• Carrying out regular site inspections and ensuring buildings are maintained to a high standard through proactive management
• Overseeing Section 20 major works programmes, including planning, budgeting, consultation, and delivery oversight
• Attending and supporting AGM meetings, including preparation of documentation and accurate record keeping
• Handling LPE1 and pre sale enquiries efficiently to support smooth property transactions
• Monitoring service charge expenditure and working closely with accounts teams to ensure accurate financial reporting
• Ensuring compliance with key statutory requirements including fire safety, health and safety, and relevant building regulations

• Minimum 2 years experience in block management (higher salary reserved for 4/5 years)
• Ideally TPI qualified or working towards qualification (higher salary reserved for qualified candidates) 
• Strong understanding of Section 20 processes and major works administration
• Proven ability to manage a portfolio independently with full accountability
• Confident client facing communication skills, both written and verbal
• Strong organisational ability with attention to detail and problem solving skills
• Experience using block management systems such as MRI Qube or similar platforms

• Salary £40,000 – £50,000 depending on experience
• Hybrid working pattern of 4 days in office and 1 day from home
• A locally concentrated residential portfolio, enabling efficient site management and regular visits
• Supportive team environment with opportunities for career progression
• Ongoing professional development and support with industry qualifications including TPI and RICS pathways
• Structured, well organised portfolio allowing for autonomous working and ownership of responsibilities
• Collaborative working culture with strong internal support across departments

• Annual Service Charge Budgets: Prepare and manage annual service charge budgets efficiently.
• Insurance Claims Handling: Oversee and handle insurance claims, ensuring a smooth and effective process.
• Site Inspections: Conduct regular site inspections to assess service quality, identify building repairs, and ensure health and safety compliance.
• Health & Safety Compliance: Ensure all sites adhere to current health and safety regulations and best practices.
• Contractor Coordination: Work closely with contractors to organise and supervise maintenance and repair works.
• Team Liaison: Collaborate with team members and other departments for seamless operations.
• Client Relationships: Build strong, proactive relationships with clients, maintaining open and professional communication at all times.
• Leasehold Enquiries: Respond efficiently to leasehold enquiries and provide clear guidance to clients.
• External Meetings: Attend external meetings as required to discuss and resolve property-related matters.

• Competitive salary of £30,000 - £45,000, depending on experience.
• Opportunity to work in a supportive and professional office environment in Borehamwood.
• A chance to be part of a growing and innovative company dedicated to redefining property management standards.

• Ensure the smooth running of your portfolio
• Proactively manage your portfolio in accordance with the management agreement and terms of the lease
• Management of all contractors
• Drafting and serving S20 notices for major works 
• Project management of major works
• Co-ordinate, chair and attend AGM’s
• Draft and prepare agenda/ minutes for board meetings
• Corresponding with residents/ developers/ RMC’s
• Encouraging a harmonious relationship between all parties
• Dealing with conflict resolution
• Management of on-site staff
• Service charge budgeting & ground rent collection
• Approval of invoices for payment
• Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
• Ensuring the lease terms are adhered to and dealing with any breaches
• Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
• Regular site visits, checking health & safety/ maintenance works required
• Fire Risk Assessments & RAMS (Risk Assessments & Method Statements)
• Management of ACOP L8 (Legionnaires’ disease)

• Minimum 2 years’ experience in Block Management
• Impeccable written and spoken English
• Proficiency in Health & Safety
• A legal understanding of the property market
• Qube experience beneficial – but training will be given if required
• Excellent IT literacy
• Excellent written communication skills
• Demonstrable Customer Service and Management experience
• Willingness to work outside of office hours and weekends to fulfil the function of the role
• Ability to prioritize work effectively
• Be able to think on your feet and be reactive to situations as they arise in a calm and professional manner
• Be able to work alone and on own initiative as well as within a team

• Industry related qualifications such as TPI/ RICS / IOSH

• Prepare income and expenditure reports and associated documents to be sent to external accountant for preparation of service charge accounts.
• Liaise with external accountant to resolve queries.
• Take ownership for ensuring year end service charge accounts are completed on time.
•  Assist Property Manager with budget reviews. 
• Raise periodic service charge demands and ad hoc recharges to tenants. 
• Liaise with external parties including clients, tenants, suppliers to resolve queries. 
• Assist with annual audits. 
• Assist with collection of service charge arrears. 
• Prepare client reports. 
• Prepare bank reconciliations. 
• Assist with setting up new properties on the system and handovers.
• Ad hoc projects within the Accounts team.

• Previous experience of working within service charges essential.
• Must have excellent verbal and written communication skills.
• Good knowledge of Excel. 
• Previous experience of using Qube is desirable.
• Able to work in a team and assist colleagues when required

• Industry related qualifications such as TPI / RICS / IOSH / ACCA

• 25 days annual leave (excluding bank holidays)
• Further education sponsorship for TPI / RICS qualifications
• Fully remote position giving you autonomy and freedom 

• Portfolio Management: Oversee the day-to-day management of approximately 28 residential blocks, ensuring properties are well maintained and compliant with all regulatory standards.
• Client Relations: Act as the main point of contact for leaseholders, responding to queries and resolving issues in a timely and professional manner.
• Financial Oversight: Prepare and manage service charge budgets, monitor expenditure, and ensure efficient and timely collection of service charges.
• Site Visits: Conduct regular inspections to assess property condition, identify maintenance requirements, and ensure health and safety compliance.
• Meetings: Attend AGMs and client meetings as required, providing updates and addressing queries or concerns.
• Team Collaboration: Work closely with internal support teams, delegating tasks appropriately and ensuring smooth workflow across departments.
• Regulatory Compliance: Maintain up-to-date knowledge of property management legislation and ensure all properties comply with relevant requirements.
• Building Safety: Working knowledge and experience of the Fire Safety Act 2021 and Building Safety Act 2022, including requirements relating to higher-risk and medium-risk buildings.

• Professional Qualification: ATPI qualification (Associate level or above with The Property Institute)
• Experience: Proven experience in residential block management with strong knowledge of leasehold property management, ideally with HRB experience. 
• Driving Licence: Full clean driving licence required for travel across the Northern region, including Sheffield and surrounding areas.
• Location: Candidates should be based within a reasonable commuting distance of the Northern region to support site travel requirements.

• Communication: Strong verbal and written communication skills with the ability to engage effectively with leaseholders, contractors, and colleagues.
• Organisation: Ability to manage multiple blocks efficiently with strong attention to detail and time management.
• Financial Acumen: Experience in service charge budgeting and financial management within property management.
• Problem Solving: Ability to identify issues quickly and implement practical solutions.
• Technical Skills: Competent with property management systems and standard office software.
• Remote Working: Strong self-discipline and ability to work independently from home during core hours (9:00am–6:00pm, Monday to Friday), with flexibility required for meetings outside core hours.

• Answering incoming calls in a professional and courteous manner.
• Assisting with customer enquiries, leak investigations, and insurance claims.
• Supporting the preparation and understanding of legal management packs.
• Assisting with Fire, Health & Safety, and compliance recommendations.
• Supporting with Annual General Meetings (AGMs).
• Preparing and issuing service charge year-end accounting packs and Section 20 notices.
• Liaising with contractors and obtaining quotations for works.
• Assisting with invoice processing in line with company procedures.
• Providing support to the Senior Property Manager and covering office requirements when required.
• Assisting with the general day-to-day management of residential properties.

• Previous experience working within the property sector. (lettings or block) 
• Strong customer service experience.
• Excellent communication and interpersonal skills.
• The ability to work independently while taking a proactive approach.
• Strong organisational skills with the ability to manage multiple tasks.
• The ability to work collaboratively as part of a team within an office environment.

• Producing LPE1 forms upon request from leaseholders and solicitors
• Managing bespoke enquiries relating to property sales
• Handling post-sale paperwork and processes
• Liaising with solicitors regarding leasehold matters, including lease extensions
• Managing major works projects and Section 20 consultation processes
• Responding to telephone enquiries in a professional and courteous manner
• Assisting with service charge queries, leak investigations, and insurance claims
• Managing complaints in line with company procedures
• Supporting the implementation of fire, health and safety recommendations
• Assisting with Annual General Meetings (AGMs)
• Liaising with contractors and obtaining quotations
• Assisting with invoice processing in line with company procedures
• Working alongside the Senior Property Manager and providing office support when required

• Previous experience working within residential block management
• Strong customer service skills
• Excellent written and verbal communication skills
• The ability to work independently and take a proactive approach
• The ability to work collaboratively as part of a wider team

• Caretaker positions
• Concierge / Porter positions
• Maintenance Operative positions

Apply to register as one of our temporary workers and we'll give you a call to discuss upcoming work! 

We are seeking a proactive and reliable Site Manager to oversee the day-to-day operation, maintenance and presentation of a private residential estate in Poole.
This is a hands-on role that combines estate management, basic maintenance, health and safety responsibilities, and excellent customer service. The successful candidate will take pride in maintaining high standards throughout the development while building positive relationships with residents, contractors and visitors.

Key Responsibilities

• Conduct regular inspections of buildings, communal areas and external grounds.
• Ensure the estate remains clean, safe, secure and well-maintained at all times.
• Carry out routine maintenance, minor repairs, painting and decorating.
• Monitor communal facilities including lighting, lifts, doors, gates and fire safety equipment.
• Liaise with residents, contractors and managing agents regarding maintenance issues.
• Maintain site records, stock inventories and fault logs.
• Support health and safety compliance, including routine testing of fire alarms and emergency lighting.
• Assist with seasonal duties such as clearing snow and ice when required.

About You

• Previous experience in property maintenance, caretaking, facilities management or a similar role.
• Practical maintenance skills and a proactive approach to problem solving.
• Excellent communication and customer service skills.
• Organised, dependable and able to work independently.
• Professional appearance and attitude.
• Maintenance-related qualification, apprenticeship or Health & Safety certification desirable.

We are seeking a proactive and reliable Site Manager to oversee the day-to-day operation, maintenance and presentation of a private residential estate in Poole.
This is a hands-on role that combines estate management, basic maintenance, health and safety responsibilities, and excellent customer service. The successful candidate will take pride in maintaining high standards throughout the development while building positive relationships with residents, contractors and visitors.

Key Responsibilities

• Conduct regular inspections of buildings, communal areas and external grounds.
• Ensure the estate remains clean, safe, secure and well-maintained at all times.
• Carry out routine maintenance, minor repairs, painting and decorating.
• Monitor communal facilities including lighting, lifts, doors, gates and fire safety equipment.
• Liaise with residents, contractors and managing agents regarding maintenance issues.
• Maintain site records, stock inventories and fault logs.
• Support health and safety compliance, including routine testing of fire alarms and emergency lighting.
• Assist with seasonal duties such as clearing snow and ice when required.

About You

• Previous experience in property maintenance, caretaking, facilities management or a similar role.
• Practical maintenance skills and a proactive approach to problem solving.
• Excellent communication and customer service skills.
• Organised, dependable and able to work independently.
• Professional appearance and attitude.
• Maintenance-related qualification, apprenticeship or Health & Safety certification desirable.

If you take pride in delivering exceptional standards and enjoy a varied, hands-on role, we would love to hear from you.