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Assistant Property Manager
-
Berkshire
£20,000 - £23,000
-
Block Management
Ref:
1183
Date Posted:
Wednesday 12 Aug 2020
We are currently interested in speaking to customer focused, skilled Administrators with great organisation skills for a Property Management Assistant position in Reading.
Job Purpose
To provide administration support to the property management team and be the first point of contact for all customer enquiries, providing exceptional customer service to leaseholders, clients and contractors.
Main Duties
Responding to requests from lessees for minor works
Liaising with lessees, contractors and surveyors
The administration of minor works processes with record keeping, instructing contractors, progress chasing, diary keeping, correspondence, processing invoices and filing.
Liaising with other colleagues and departments within the company
Providing administrative support to the property manager when away
Dealing with telephone calls, correspondence and any other support tasks as required
Keeping a record of time charges
Assisting with the posting of mail merges
Any other tasks that may be reasonably required
Key Requirements
Qualifications: educated to GCSE level standard or above
Experience or knowledge: basic knowledge of minor works in domestic property
Previous experience: minor works in domestic property
Special aptitudes: team player, efficient telephone manner, ability to work under sustained pressure, attention to detail, ability to work on own initiative, organisation and prioritisation, communication, numeracy, computer literate, client and customer focus, influencing and negotiation skills
Other: a willingness to undertake continuous training and personal development
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of respondents rated our speed of response as excellent.
94%
of respondents rated our service levels during the recruitment process as excellent.
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