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Assistant Property Manager
£20,000 - £25,000
Monday 18 Jan 2021
We are currently looking for a Assistant Property Manager in Kent, who has had previous Block Management experience or worked for a company that deals with Block Management.
Production of welcome letters to leaseholders.
Obtain an interim payment from previous agents and/or leaseholders to ensure development has funds initially.
Ensure that all other items on the handover checklist have been obtained within a month.
Contact all contractors and suppliers, to change account details, invoicing and obtain public liability insurances.
Ensure company software is updated with correct information.
To ensure correspondence is dealt with within the stated company time frame.
To maintain polite and professional communications within all correspondence, whether verbal or written.
Day-to-day to proactively develop service levels across your portfolio to exceed client expectations, advising client of management set-up.
To compose and produce any correspondence as agreed with the development Directors or as necessary for each individual lessee
Correspondence can include but is not limited to letters, noticeboard documents, newsletters and leaflets.
Review To-Do list with PM regularly to allocate work and keep up to date with issues on sites.
Receive all phone calls relating to sites.
Ensure all post for PM’s is sent out.
Keep all Key records up to date.
Arrange for keys to be supplied to contractors for works as necessary.
Keep all document folders up to date with relevant information and adding to folders when necessary (i.e. adding copies of minutes, up to date insurance docs etc).
Deal with issues on payments of invoices.
Request and chase quotations from contractors as necessary. Report back to contractors (successful or not) with instruction from PM.
Update business share files regularly with correspondence and documents (scanned also).
Ensure all insurance documents are up to date and current.
Update back office regularly with full contractor list, general site information and insurance documents.
Meter readings from monthly site visit reports to be provided to suppliers.
Locate and book venues for AGM’s.
Request PLI’s and fill out new contractor forms as necessary.
Keep all work specifications for cleaning and landscaping contractors updated.
Write and send standard letters with regards to issues dealt with on a daily basis i.e. overflow pipes, leaks, anti- social behaviour and car parking related enquiries. Request the input from PM on non- standard issues.
To carry out ad-hoc duties as instructed by PM.
Prepare meeting file for Property Manager prior to any meeting.
Prepare handover report when sites move from PM to PM.
To ensure all relevant databases are kept up to date with development details and relevant inspection, reporting and time-framed requirements.
To attend and participate in regular internal meetings as requested.
To ensure development keys are held in duplicate and securely to provide access for staff, contractors and other relevant persons.
To study for and participate in any relevant industry exams at the request and with the agreement of your line manager.
To be familiar with and aware of basic policies including but not limited to Employment, Health & Safety, Environmental and Fire Safety Policies.
To receive, manage and fulfil any other duties that may be commensurate to the role.
Contact: Matty Stratton | www.blockrecruit.co.uk | 020 3900 0401 | email@example.com
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