Block Manager - Central London

£30,000 - £50,000 - Block Management
Ref: 2011 Date Posted: Monday 20 May 2024
We are a company that puts our people first, it’s all about “we” not “I”. Having a culture where you are in it together makes the challenging times more fun, you grow more because you learn from each other and you celebrate the successes as a team. We seek out the future leaders of our business from within. Nurturing and listening to our people are what makes us different. Giving you the flexibility to work from home 2/3 days a week helps to give you some of that all-important work-life balance back, or depending on our location, fully remote. If you’re looking to secure a job with a company that cares, with great team culture, keep reading…
We are a friendly, relaxed but results-driven team of 14, who share some common values. Reputation – our business reputation also reflects on you, so that’s why we uphold the best service levels, not just for the business success and because we care about what we do, but also your professional reputation. Respect, have respect for your co-workers and clients, this may be why so many of our team have been here for years.  Trust, we will trust that you always have the best intentions putting your clients, your co-workers, and your professional reputation at the heart of what you do.
Your line manager will be one of our Senior Property Manager, he brings energy and passion to the business, he is very approachable and will take the time to listen to you. Having been with the business for 11 years, he is certainly respected not only by us but the wider industry, ensuring he attends industry events often taking you too. He will also support you in any industry qualifications you may want to take because he believes in investing in his people. He is a great believer in team events too, so don’t be surprised if he suggests a few drinks at the pub on a Friday lunchtime after a busy week.
Who should apply for this role? Passionate results-driven, friendly property professionals
What will joining this company do for you?
  • Support with Industry qualifications
  • Mentoring from senior team members
  • Supportive & collaborative working environment
  • Attendance of industry events
  • Working with a relaxed, small team that is growing
  • Private healthcare after 2 years 
  • Work laptop and work phone 
  • Paid travel to sites whether that be mileage or trains etc. 
  • Hybrid working 2/3 days from home OR fully remote 
  • We know reputation is important not only for the business but also the people that work there
Job Purpose:
To efficiently manage a property portfolio, offering outstanding customer service to all clients. Maintaining value of assets in line with the resident’s requests and financial position. Managing the portfolio in accordance with RICS Codes of Practice, ARMA rules and landlord and tenant legislation. 
Geographical Spread:             South London / North London 
Portfolio Type:                            Mixed portfolio with new builds, conversions, developers, and purpose builds 
Key Responsibilities:
  • Ensure the smooth running of your portfolio
  • Proactively manage your portfolio in accordance with the management agreement and terms of the lease
  • Management of all contractors
  • Drafting and serving S20 notices for major works 
  • Project management of major works
  • Co-ordinate, chair and attend AGM’s
  • Draft and prepare agenda/ minutes for board meetings
  • Corresponding with residents/ developers/ RMC’s
  • Encouraging a harmonious relationship between all parties
  • Dealing with conflict resolution
  • Management of on-site staff
  • Service charge budgeting & ground rent collection
  • Approval of invoices for payment
  • Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy
  • Ensuring the lease terms are adhered to and dealing with any breaches
  • Responding to deed transfers/ Licence to Alter/ Lease variations/ Lease extensions
  • Regular site visits, checking health & safety/ maintenance works required
Technical Knowledge Required:

Landlord & Tenant Act 1985

Commonhold and Leasehold Reform Act 2002

Health and Safety at Work etc. Act 1974

The Work at Height Regulations 2005

Person Specification:
  • Team Player
  • Hands on and able to use own initiative
  • Ability to communicate positively and effectively with a willingness to help others
  • Passion to deal with and resolve problems relating to property
  • Provide exemplary service to clients
  • High level of discretion and diplomacy
  • Resilient, able to work under pressure
Minimum Requirements:
  • Block Management experience 
Desirable Requirements:
  • AIRPM qualified
  • A full working knowledge of Service Charge budgets, Section 20 notices and relevant law/regulations (Landlord & Tenant Act 1985)
  • Involvement in AGM’s and carrying out site inspections
  • Industry related qualifications such as IRPM / RICS / IOSH
Contact: Matty Stratton | 020 3900 0401 |
96% of respondents rated our service as excellent.
92% of respondents rated the level of briefing given about the company & opportunity as excellent.
92% of respondents rated us as excellent against other agencies they have used in the past.
91% of respondents rated our speed of response as excellent. 
94% of respondents rated our service levels during the recruitment process as excellent. 
100% of respondents said they would recommend Block Recruit to friends or colleagues in the future.
Award winner of News of the Blocks “2019 Recruitment Company of The Year” for having strong Values and Ethics which shape the way we work.
Read our Testimonials
Cookies on this website
We to ensure that we give you the best experience on our website. If you wish you can restrict or block cookies by changing your browser setting. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on this website.