Estates Coordinator - North London

Working alongside some of the most respected professionals in the industry, you will join this company as an Estates Coordinator. This company is an influential brand within the sector and with 96% of their customers being completely satisfied, they are definitely doing something right!

This company successfully maintains one of the largest and most diverse residential property portfolios in the UK and with an excellent reputation and great team culture, this is an opportunity not to be missed. Bringing in key sites and working with big-named Developers means this company, although already established, is continuing to grow and is one of the top companies to work for at present.

We deal with a lot of different brands within the industry so we know which ones you should work for to further your career. This is definitely one of them!

Your role as one of our Estates Coordinators will be to provide administrative support to one of our Estate Managers, ensuring the smooth operation of the team portfolio in accordance with company procedures and industry best practice. Your main duties will include:

• General day-to-day administration.
• Dealing with incoming and outgoing correspondence and emails, ensuring that it is dealt with appropriately and in accordance with the Customer Service Charter.
• Assisting in setting up records and procedures for developments including establishing service contracts, mail-shots to residents, liaising with Finance Department regarding service charges and management fees.
• Be the first point of contact on the telephone for Residents / Contractors / Developers. Deal with routine matters and pass more serious or complex matters to the Estates Manager.
• Liaise with Residents and Contractors regarding routine repair and maintenance requests. Monitor work to completion.
• Administer and monitor insurance claims. Liaise with Residents / Contractors / Insurance Companies as appropriate.
• Liaise with Finance Department and auditors regarding preparation and distribution of each development’s annual service charge accounts.
• Arrange and give notice of Annual General Meetings and prepare and distribute minutes based on the Estates Manager’s notes.
• Undertake other general duties as required from time to time to assist in the success of the company as a whole.

Minimum Requirements:

• Experience of office based administrative work.
• Experience of dealing with customers over the phone and via email.
• Knowledge of Microsoft Word, Excel and Outlook.
• Good people skills.
• Ability to priorities a busy workload.
• Ability to solve problems.
• Ability to work independently.
• Positive attitude.

Desirable Requirements:

• Experience within the Property industry.
• Knowledge of Qube software package.

​For more information, please do not hesitate to get in touch. Do not miss out on the opportunity to begin your career with one of the best!

Contact: Zoe Southwell | Block Recruit | zoe@blockrecruit.co.uk
www.blockrecruit.co.uk | t. 0207 631 7969 | skype. Block.recruit