Head of Block Management / Team Lead - East Sussex

£55,000 - £65,000 - Block Management

Ref: 2338 Date Posted: Monday 12 Jan 2026

Title: Head of Block Management / Team Lead
Location: Eastbourne
Salary: £50,000 – £65,000 + (DOE)
Flexibility: Primarily office-based.
Sector: Block Management

The Company

We’re working exclusively with a growing, independently owned block management firm based in East Sussex. Established over a decade ago and recently expanding into the residential sector, the business has experienced 60% year-on-year growth, driven by reputation, high-quality service, and minimal outbound business development.

Their portfolio spans mid- to large-size residential blocks (25–195 units) and focuses on delivering a premium service over volume. The portfolio is currently concentrated in the Southeast and expanding into Greater London.

The internal team is collaborative and close-knit, led by two directors with a strong mix of technical, financial, and client service expertise.

Key Responsibilities

Support the growth of the business and help build the team
Manage and develop a small existing team, with scope to expand
Oversee a tailored portfolio of residential blocks (size and complexity based on experience)
Liaise with freeholders, leaseholders, and residents
Organise and oversee repairs, maintenance, compliance, and service charge budgeting
Manage onboarding of new sites and support transitions
Act as a key point of contact for clients, ensuring consistently high levels of service

What They’re Looking For

They’re seeking committed, ambitious, self-sufficient professionals who want to make a tangible impact and grow with the business. While open-minded on experience level, they place a strong emphasis on attitude, accountability, and emotional intelligence.

Ideal candidate qualities:

Strong organisational skills and practical common sense
Proactive, self-managing, and able to work independently
Takes responsibility and owns mistakes
Comfortable setting boundaries when needed
Emotionally resilient and client-focused
MTPI qualification is a MUST
Minimum 5 years experience in block management
Experienced with HRPs
Previous experience managing or overseeing a small team

Culture & Working Environment

This business offers a rare combination of established structure and start-up energy within their residential block division.

What sets them apart:

Supportive, team-first culture
Down-to-earth leadership with clear goals
No micromanagement – trust and accountability are key
Strong commitment to employee growth and long-term development

Why Apply?

If you’re a block management professional seeking a company where your input is valued, your career growth is supported, and there’s real scope for progression, this could be the perfect role.

Apply now or get in touch for a confidential discussion. Please ensure you have read the JD thoroughly before applying.

Contact: Matty Stratton

www.blockrecruit.co.uk | 020 3900 0401 | Matty@blockrecruit.co.uk

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Head of Block Management / Team Lead - East Sussex

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