Property Manager, Jobs, 1255

Property Manager - East Sussex

£25,000 - £30,000 - Block Management
Ref: 1255 Date Posted: Monday 26 Oct 2020
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To offer the highest standards of service to tenants. Be prepared to be flexible to attend evening meetings where needed.
  • Manage portfolio in accordance with RICS Codes of Practice, ARMA rules.
  • Assisting the Head of property management to provide full professional property management services for a portfolio of freehold/leasehold developments and individual properties on behalf of freehold clients, Developers and Resident Management Companies, proactively manage in accordance with the terms of management agreement /SLA.
  • Assisting the Head of property management to manage in relation to company targets of income and service delivery.
  • Dealing with leaseholders’ enquiries appertaining to the development.
  • Handling phone calls/taking detailed messages/dealing with them in an appropriate manner.
  • Responding to correspondence/emails including those from Directors, lessees and tenants - as requested by the Head of property management.
  • Attend residents’ AGMs and directors’ meetings and raise fees where applicable; issue draft minutes to Directors and Action Minutes.
  • Write to lessees/tenants/letting agents in relation to any matters which may contravene the terms of the lease, i.e. noise/nuisance, satellite dishes, untaxed vehicles, pets, etc. and set up files for any lease breach.
  • Contacting DVLA via legal and admin team regarding abandoned cars and illegally parked vehicles after obtaining instructions from clients.
  • Ensure the property operates as smoothly as possible.
  • Prepare service charge budget in accordance with the terms of the leases and Transfer; and issue draft budgets prior to the year end to Directors for consideration and approval
  • Respond to Directors queries in connection with budgets promptly and in a professional manner.
  • Ensure that inspections of properties are regularly undertaken by the Health and safety inspectors, any points raised are actioned.
  • Arrange meetings and inspections for all properties managed.
  • Ensure that all necessary service contracts and annual inspections are in place.
  • Carry out regularly inspections of properties in accordance with the terms of the management agreement and as and when a circumstance requires.
  • Upload inspection reports and notify clients.
  • Ensuring all properties in the portfolio are insured including dealing with all claims, renewals and enquiries regarding the policy.
  • Liaising with Loss Adjusters and obtain quotes for remedial works and to effect and oversee any emergency repairs.
  • Contact contractors to ascertain whether they can carry out works and issue work order - checking with Directors in the first instance if authorisation is required.
  • Monitor contractor’s performance
  • Issue keys to contractors and monitor safe return - recording this information
  • Ensure key cabinets are kept secure and closed at the end of each day.
  • Update the Approved Contractors List ensuring that all contractors hold Public Liability Insurance.
  • Prepare specifications for cleaning, gardening, window cleaning, etc., to issue tenders and appoint contractors – liaising closely with senior property managers.
  • Issue contracts to contractors ensuring that they comply with current health and safety legislation.
  • Carry out regular site inspections to monitor works and keep Directors advised of progress before any part payment or full payment is authorised - in conjunction with the Head of property management.
  • Ensure that all contracts and schedule of works for all properties are entered on the computerised system and updated.
  • Advise all lessees and/or tenants of impending works, etc.
  • Monitor contractors’ performance regularly.
  • Monitor expenditure to ensure sufficient funds are available to cover all necessary repairs/works.
Check, code and authorise invoices, general filing and any other duties as directed.
  • Good understanding of Residential Property Management and current legislation.
  • Well-developed interpersonal and oral communications skills.
  • Interpersonal skills and customer focused.
  • Ability to work on own initiative.
  • Good literate and numerical skills.
  • Diplomacy.
  • Ability to prioritise workload and work under pressure.