There has been so much written on GDPR that we aren’t going to bore you with the ins and outs. One important policy you are now going to need though for your recruitment process is a Privacy Policy. What does...

    Shelley Jacobs , MA AIRPM, Director at MLM  Property Management   There are many diverse opinions around the subject of nurturing staff and employee engagement. Some people believe it’s ‘all a bit fluffy’ while others are committed to the cause.  In my...

Unlike many other service providers, where you send a quote to a client for doing some work, it is agreed and on completion of the work you get paid, recruitment is different. We agree rates with a client, do the...

  One of the main difficulties of being a business owner is ensuring that you have the right staff to bring you the most success and provide a service that you can be proud of. But what happens when you lose...

    Whether or not your recruitment agency will headhunt your staff is one of the first questions you should ask before instructing them. If you are to form a strong working relationship with them and my advice is, you should. They...

ABOUT THE AUTHOR Caroline Coskry, Chief Executive The Oracle Group ‘Reputation is everything’, so the saying goes, although with the proliferation of social media it is becoming more true. Whether your aim is to find new business opportunities, communicate with...

      In my career, I’ve conducted hundreds of interviews for Property Managers, and I’ve also been seated on the side-lines as an observer a fair few times. Along the way I’ve picked up some tips that have worked consistently well for...

ABOUT THE AUTHOR Susan Mitchener  CIPD  (Linkedin) Head of Human Resources    TUPE stands for ‘Transfer of Undertaking, Protected Employment’. Put simply, an ‘undertaking’ means a business. The TUPE regulations came into force in 2006 and apply at the point where...

Inducting, or on-boarding, new employees into your business is an often rushed or completely forgotten process/notion, and yet it is the most important part of forming the employment relationship.  Your new starter is enthusiastic and ready to be engaged, after...

This year Alice Cadfan-Lewis, founder of Block Recruit, led a discussion at the Bretherton’s Property Management Unwrapped Conference. The topic of discussion was ‘Recruitment vs. Retention of Staff in a Candidate Driven Market’ and was attended by national developers, freeholders...