ABOUT THE AUTHOR Emily Orner, Head of Property Management SPL Management Ten years ago I went on a trip to Norway, where romance with my, now, husband, blossomed.  It was September and I was invited to join him and his...

ABOUT THE AUTHOR Caroline Coskry, Chief Executive The Oracle Group ‘Reputation is everything’, so the saying goes, although with the proliferation of social media it is becoming more true. Whether your aim is to find new business opportunities, communicate with...

ABOUT THE AUTHOR Sarah Fisher, Director MIH Property Management When I took my driving test I thought I knew everything about driving, however I was quickly bought back down to earth when I crashed my car on the day I...

  As a relative “newbie” to recruitment in the Block Management industry, the prospect of attending the inaugural ARMA Ace Awards was both exciting and daunting. Fortunately, I had the opportunity to attend as a guest of the Block Recruit team...

      In my career, I’ve conducted hundreds of interviews for Property Managers, and I’ve also been seated on the side-lines as an observer a fair few times. Along the way I’ve picked up some tips that have worked consistently well for...

ABOUT THE AUTHOR Susan Mitchener  CIPD  (Linkedin) Head of Human Resources    TUPE stands for ‘Transfer of Undertaking, Protected Employment’. Put simply, an ‘undertaking’ means a business. The TUPE regulations came into force in 2006 and apply at the point where...

Inducting, or on-boarding, new employees into your business is an often rushed or completely forgotten process/notion, and yet it is the most important part of forming the employment relationship.  Your new starter is enthusiastic and ready to be engaged, after...

This year Alice Cadfan-Lewis, founder of Block Recruit, led a discussion at the Bretherton’s Property Management Unwrapped Conference. The topic of discussion was ‘Recruitment vs. Retention of Staff in a Candidate Driven Market’ and was attended by national developers, freeholders...

  Growing a business from the embryonic stage, to a fully developed profitable organisation is not without its challenges. Every successful company director has many plates to spin on the road to success, as a consequence it can be easy to...